Ask anyone about Cotterills, and you'll hear the same thing. We’re not your typical merchant. We're a family business with thirty years of doing right by people, just a few clicks, a phone call or a handshake away from a problem SORTED.
And core to what we do is the values we adhere to every day - SORTED.
S - Supportive or specialised
We've got your back - customers, suppliers, and each other.
O - Outstanding
We go the extra mile to deliver top service and great results.
R - Reliable or responsive
We do what we say, when we say - no excuses.
T - Together
We work together - with our customers and as a team - to get things done.
E - Expert
We know our stuff - and we're always learning more.
D - Dynamic or dedicated
We move fast, embrace change, and keep improving.
O
We’re EXPERTS in drainage. We have practical hands-on experience in using our products. We want to share this knowledge to help you achieve the best outcomes and save money.
We offer GREAT VALUE. Our products are competitively priced and we provide added-value services you wouldn’t get elsewhere. For example, installation packages, free take-offs, bespoke product alterations etc.
We can be TRUSTED to deliver what we say we will, when we say we will. We pride ourselves on being honest and straight-talking.
We CARE about our customers and your experience with us. We pride ourselves on our personal service and go out of our way to ensure you’re happy.
We are FORWARD-THINKING. Whether that’s helping you to solve your problems or using the latest innovations to deliver a better service.
